Executive Secretaries’ & Personal Assistants’ Conference

Targeting Excellence

Today’s Executive Secretaries/ PA’s are professionals with outstanding management skills which include working effectively with people and expertise with the latest office technologies. Also essential is the ability to empathise, anticipate, nurture, influence and communicate effectively as organizations evolve and innovate.
This conference brings together professionals and experts with presentations and strategies which will impart the latest managerial thinking and the interpersonal and intrapersonal skills to achieve excellence in fast changing work place environments.

DATE - Monday 18 October 2010

Conference Chair - Jo Jenson, Opening Address - Julie Sattler OAM,
Keynote Address - Major General Elizabeth Cosson CSC

Business and Report Writing

In today’s business environment, it is essential that documents are written with accuracy and clarity to create a positive impact for you and your organisation..

Become skilled at writing reports and proposals as well as emails and other correspondence, ensuring that your readers understand your message, whether or not they are experts in your field.
This course offers current best practice and strategies inherent in the principles of successful business and report writing skills.

DATES - Sydney 28 September 2010 | Melbourne 29 September 2010

PRESENTER - Ros Harris

Correct Grammar and Punctuation

Understanding modern conventions of grammar and punctuation

This workshop gives a theoretical and practical approach to change management issues that must be addressed when planning for either the replacement or implementation of a records and/or document management system.

DATES - Sydney 15 November 2010

PRESENTER - Jeanette Learmont

Event Management

Practical skills for successful event management

Whether you are organising a conference, a routine management meeting, a Board Meeting or the annual staff retreat, thorough planning is essential to ensure the smooth running of any event.
In this workshop you will learn: .
> How to determine the needs of the event
> How to project manage an event from start to finish
> How to set up planning systems to guide you through
> How to evaluate your success, so you can do even better next time

DATES - Melbourne 23 September 2010 | Sydney 28 September 2010
Brisbane 7 October 2010

PRESENTER - Adam Le Good

Executive Assistants Masterclass

An intensive development day for the experienced executive assistant

How to become an effective leader, communicator, team-builder and coach.
> communicate effectively to avoid conflict
> manage your profile within the organisation
> think strategically to meet internal and external needs
> coaching skills to multiply your productivity and the performance of others
> managing your manager.

DATES - Sydney 11 October | Melbourne 19 October

Brisbane 10 November 2010

PRESENTER - Marion Fox

Professional Skills for Executive Personal Assistants

Achieving Professional Excellence

A participatory two day workshop for executive personal assistants as motivated professionals seeking increased responsibility, decision-making power and influence within their roles.
The key to success is excellent professional skills and creating a positive image. This workshop has been designed to enhance and fine tune those skills to exceed expectations.

DATES -
Brisbane 12 & 13 August 2010 | Cairns 23 & 24 August 2010
Sydney 18 & 19 November 2010 | Melbourne 25 & 26 November 2010

PRESENTER - Marion Fox

Skilled Minute Taking

How to take accurate and concise minutes

This one day training program will provide you with the opportunity to:
> Understand the functions of minutes of meetings
> Know and apply the rules for taking minutes of meetings
> Construct effective agendas
> Prepare a complete checklist of tasks to be carried out before, during and after a meeting
> Become familiar with the particular language used within meetings’ proceedings
> Adopt the appropriate language for minutes of both formal and informal meetings
> Write minutes with clarity and accuracy

DATES - Brisbane 28 July 2010 | Melbourne 26 August 2010
Canberra 7 September 2010 | Darwin 18 October 2010
Sydney 16 November 2010

PRESENTER - Ros Harris | Jeanette Learmont

Writing for Government

Letters, emails, briefings and memos

Whether you are responding to letters, making a request by email, or putting a proposal to a minister, your writing needs to:
> create a positive and professional image of your Department, Agency or Council
> be clearly understood by your reader
> achieve the desired result.

DATES - Darwin 19 October 2010 | Melbourne 16 September 2010

PRESENTER - Ros Harris