WORKSHOP FOR LIBRARY STAFF
Cataloguing Electronic Resources

Key concepts and practical skills

This hands-on, interactive workshop introduces participants to the guidelines for creating bibliographic records for a variety of electronic resources, with an emphasis on online resources.
Participants will learn to:
> Catalogue a range of electronic resources
- CD-ROMs - e-journals - websites - digitized materials - e-books - blogs
> Apply international standards for descriptive cataloguing of electronic resources (using > AACR2 basic rules and introducing RDA)
> Use relevant MARC21 bibliographic coding
> Select and consult online cataloguing tools and guidelines. .

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Brisbane - 22 June 2012
Sydney - 29 June 2012
Melbourne - 6 July 2012
Canberra - 20 July 2012
Townsville - 27 July 2012

PRESENTER - MARY GOUGH

WORKSHOP FOR LIBRARY STAFF
Dealing with Difficult Behaviours in Libraries

How to handle conflict and stressful situations with confidence

Dealing with difficult people and challenging situations can take a heavy emotional toll and be destructive of workplace performance and individual well-being.
In this workshop you will:
> learn strategies to effectively deal with problematic behaviour from staff and customers
> understand how to monitor and adapt your own behaviours to achieve a more productive and satisfying workplace
> increase confidence and reduce stress levels

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Melbourne - 19 April 2012
Sydney - 29 May 2012
Brisbane - 4 June 2012
Adelaide - 16 August 2012

PRESENTER - ADAM LE GOOD

WORKSHOP FOR LIBRARY STAFF
Leading Library Teams

How to achieve continuous team performance improvement

This practical course equips library team leaders with the skills and understanding to manage their people for high performance while sustaining well being and motivation.
Who Should Attend
The course is designed for library team leaders, new graduates and cadets who are moving into a team leadership, supervision or project management role with leadership responsibilities and aspirations. Anyone with leadership potential..

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Adelaide - 26 June 2012
Brisbane - 20 August 2012
Melbourne - 28 August 2012
Sydney - 29 October 2012

PRESENTER - ADAM LE GOOD

WORKSHOP FOR LIBRARY STAFF
Leading Library Teams - New Zealand

How to achieve continuous team performance improvement

This practical course equips library team leaders with the skills and understanding to manage their people for high performance while sustaining well being and motivation.
Who Should Attend
The course is designed for library team leaders, new graduates and cadets who are moving into a team leadership, supervision or project management role with leadership responsibilities and aspirations. Anyone with leadership potential..

WITH SPECIAL DISCOUNTS FOR LIANZA MEMBERS

DATES
Auckland - 2 July 2012
Wellington - 4 July 2012
Christchurch - 6 July 2012

PRESENTER - ADAM LE GOOD

WORKSHOP FOR LIBRARY STAFF
Library Metrics 2012 - NEW ZEALAND

Strategic use of Statistics and Standards

This practical workshop explores the use of statistics to measure, assess and evaluate libraries, their performance and their contributions to their organisations and user communities.
This workshop will cover:
> terminology
> ISO 2789 and ISO 11620
> strategic measurement
> presenting statistical data

WITH SPECIAL DISCOUNTS FOR LIANZA MEMBERS

DATES
Auckland - 19 March 2012
Wellington - 21 March 2012
Christchurch - 23 March 2012

PRESENTER - SUE HENCZEL

WORKSHOP FOR LIBRARY STAFF
Library Scenarios

Creating different scenarios for your library of the future

This practical workshop is aimed at creating new ways of thinking about the futures of our libraries and information services. It explores the use of scenarios to cultivate potential futures and the identification of a preferred scenario that can underpin the strategic planning process.
This workshop will cover:
> Definitions and terminology
> The scenario planning process in the library context
> The scenario construction process
> Linking scenarios and strategic planning
> Implementation
> Select and consult online cataloguing tools and guidelines.

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Melbourne - 1 May 2012
Sydney - 4 May 2012
Adelaide - 7 May 2012
Brisbane - 9 May 2012

PRESENTER - STEVE O’CONNOR

WORKSHOP FOR LIBRARY STAFF
Managing Library Staff

A course for new library managers and for those wanting to update their people management skills.

This practical one day workshop will explore and explain modern views of human resource management. The course identifies the key components of effective people management and explores the techniques and strategies for successful outcomes.
> The manager as leader
> Workforce planning
> Dealing with diversity
> Working with change
> Performance management and team building.

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Melbourne - 19 March 2012
Adelaide - 23 March 2012
Sydney - 26 March 2012

PRESENTER - ANDREA McCALL

WORKSHOP FOR LIBRARY STAFF
Metrics for Library Management

Using statistics for managing library services, measuring performance and determining value.

This practical workshop builds on the foundation Library Metrics workshop (2011 and 2012) and explores the use of statistics for the management of activities and services, for measuring performance and for determining the value of library services.
This workshop will cover:
>Terminology and standards (refresher)
>Strategic measurement (refresher)
>Management statistics
>Performance measurement and benchmarking
>Value measurement

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Melbourne - 23 May 2012
Sydney - 28 May 2012
Brisbane - 4 June 2012
Townsville - 6 June 2012

PRESENTER - SUE HENCZEL

WORKSHOP FOR LIBRARY STAFF
Practical Marketing for Libraries

How to design marketing strategies and promotional communications.

Q. What do social marketing and social networking have in common?
A. It’s all about communication and relationships!
In this course participants will:
> learn about the basic elements of services marketing
> conduct a marketing audit of their library service
> design an effective promotional communication for a new or rebranded library service
> understand how to rebrand their library service
Social marketing is about transforming behaviours. Libraries, as a ‘social good’, have the potential to change people’s lives for the better.

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS.

DATES
Melbourne - 6 June 2012
Adelaide - 20 June 2012
Sydney - 27 June 20122

PRESENTER - ANN RITCHIE

WORKSHOP FOR LIBRARY STAFF
Virtual Team Manager MASTERCLASS - AUSTRALIA

Successfully managing virtual and dispersed teams

This intensive one-day Masterclass equips managers with the knowledge, skills and best practices to manage virtual and dispersed teams, making remote working and e-collaboration a success for their teams, their organisations and themselves. Participants will take away approx 80-page textbook-quality documentation to keep as a long-term reference, plus a separate Virtual Manager’s Checklist of action items.

WITH SPECIAL DISCOUNTS FOR ALIA MEMBERS

DATES
Sydney - 19 March 2012
Darwin - 21 March 2012
Melbourne - 23 March 2012
Canberra - 2 April 2012

PRESENTER - Dr John Gundry - International expert in virtual topics

WORKSHOP FOR LIBRARY STAFF
Virtual Team Manager MASTERCLASS - NEW ZEALAND

Successfully managing virtual and dispersed teams

This intensive one-day Masterclass equips managers with the knowledge, skills and best practices to manage virtual and dispersed teams, making remote working and e-collaboration a success for their teams, their organisations and themselves. Participants will take away approx 80-page textbook-quality documentation to keep as a long-term reference, plus a separate Virtual Manager’s Checklist of action items.

WITH SPECIAL DISCOUNTS FOR LIANZA MEMBERS

DATES
Wellington - 26 March 2012
Auckland - 27 March 2012

PRESENTER - Dr John Gundry - International expert in virtual topics